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mpdrie



Joined: 09 Jul 2008
Posts: 15

PostPosted: May 07, 2011 2:43 pm    Post subject: Contact Reply with quote

Since 4th of april i am trying to reach the support on support@sibsoft.net but i dont get any answer.. i have the following problemss...

i restarted a server and now all the files dont work?!

and

I get very much messages from my users, that they get NaN error or a Wrong Ip error. (for the last one see picture)
Can u fix this?!


but already one month no answers...?!
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amator



Joined: 01 Dec 2010
Posts: 46

PostPosted: May 07, 2011 6:38 pm    Post subject: Reply with quote

How many servers do you have? For me, this problem is on one file server. And like you I can not get help from support.
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mpdrie



Joined: 09 Jul 2008
Posts: 15

PostPosted: May 08, 2011 9:23 am    Post subject: Reply with quote

i got 3 servers, only got this problem at one..
i even cant upload on it anymore since i rebooted it Sad
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michalss



Joined: 08 Feb 2010
Posts: 41

PostPosted: May 08, 2011 2:00 pm    Post subject: Reply with quote

I can help you with this as well. If you like i can have a look.
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amator



Joined: 01 Dec 2010
Posts: 46

PostPosted: May 08, 2011 2:34 pm    Post subject: Reply with quote

Quote:
i got 3 servers, only got this problem at one..


@mpdrie I guessing that the problem relates to the first file server (not the second and third)?
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mpdrie



Joined: 09 Jul 2008
Posts: 15

PostPosted: May 08, 2011 9:07 pm    Post subject: Reply with quote

thanks for the offer michalss, can u contact me at 1nf0atsh4r3hut.com?

*numbers are normal letters
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mpdrie



Joined: 09 Jul 2008
Posts: 15

PostPosted: May 09, 2011 10:05 pm    Post subject: Reply with quote

c'mon guys, i need an answer!!! help me please!!
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michalss



Joined: 08 Feb 2010
Posts: 41

PostPosted: May 10, 2011 6:03 am    Post subject: Reply with quote

cannot read your email:

Go here and send me email : http://loadfiles.in/contact.html
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amator



Joined: 01 Dec 2010
Posts: 46

PostPosted: May 10, 2011 6:07 am    Post subject: Reply with quote

Quote:
c'mon guys, i need an answer!!! help me please!!


I think it should do Art or Alex from Sibsoft. Yes, should ...
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mpdrie



Joined: 09 Jul 2008
Posts: 15

PostPosted: May 10, 2011 8:03 am    Post subject: Reply with quote

do they have a telephone number? i dont hear anything from 1 month already on both emails info@sibsoft.net and support@sibsoft.net
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mpdrie



Joined: 09 Jul 2008
Posts: 15

PostPosted: May 10, 2011 8:06 am    Post subject: Reply with quote

just got an answer!! they are alive Smile
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amator



Joined: 01 Dec 2010
Posts: 46

PostPosted: May 10, 2011 9:08 am    Post subject: Reply with quote

Quote:
just got an answer!! they are alive Smile


Wow, so fast? I still have no reply from Support:)

How do you fixed it?
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