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mtalaat
Joined: 28 Apr 2009 Posts: 11
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Posted: May 03, 2009 11:58 pm Post subject: error while using optional email settings |
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I configured my xfilesharing server
##### Email settings #####
# SMTP settings (optional)
smtp_server => 'smtp.mydomain.com',
smtp_user => 'mtalaat@mydomain.com',
smtp_pass => '123456',
while trying to test send mail from contact page I received this error
Software error:
SMTP auth() command failed: No such file or directory
Need MIME::Base64 and Authen::SASL todo auth
please advice |
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filethis.info
Joined: 30 Apr 2009 Posts: 11
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Posted: May 04, 2009 12:06 am Post subject: |
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# Ok, first, make sure compiler is installed...
apt-get install gcc make build-essential
# Second, open perl cpan shell to install module
perl -MCPAN -e shell
# Third, check cpan up to date... then reload cpan
install CPAN
reload cpan
# Fourth, the perl shell should not exit, and after update you be in cpan shell still... if not, open shell again
perl -MCPAN -e shell
# Fifth, install MIME::Base64 (probably already installed)
install MIME::Base64
# Sixth, install Authen::SASL (this is probably the missing one)
install Authen::SASL
# Seventh, exit
exit
####### And all should be working now  |
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mtalaat
Joined: 28 Apr 2009 Posts: 11
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Posted: May 15, 2009 10:25 pm Post subject: |
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it seems impossible to setup xfilesharing by the customer.
we purchased this product 2 weeks ago and still receive error messages.
customer receive this error message while create new account.
Software error:
SMTP auth() command failed:
Authentication failed
I do not want you to login to my server and fix it, I want you give me instructions to solve it to avoid it in the future in case we move our server to a bigger one.
I can not call you every time we want to fix a problem or reinstall the server. |
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filethis.info
Joined: 30 Apr 2009 Posts: 11
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Posted: May 15, 2009 11:24 pm Post subject: |
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| Quote: | Software error:
SMTP auth() command failed:
Authentication failed |
This mean your authentication to email server is wrong. Make sure this setting is correct..
| Code: | # SMTP settings (optional)
smtp_server => 'smtp.mydomain.com',
smtp_user => 'mtalaat@mydomain.com',
smtp_pass => '123456', |
If you still not work, you can send me your SMTP details and I can test the connection - but I warn you this mean I could send email from your server, but I won't - I will delete this information as soon as I confirm it. It is your choice  |
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mtalaat
Joined: 28 Apr 2009 Posts: 11
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Posted: May 16, 2009 8:00 am Post subject: |
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| thank you, your tip solved the problem. |
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