Import not working

George · Joined: 07 May 2007 Posts: 3

I am attempting to import new contacts from a csv file, and it does not work.

If I cut and paste the email addresses that works.

So I then Export that, and cut and paste the names into that csv file, and still no go.

I am running on a MAC osx 10.4.8 and Firefox 2.0.

ANY IDEAS?

Thanks
George

admin · Site Admin Joined: 22 Mar 2006 Posts: 1283

walle · Joined: 12 Apr 2007 Posts: 16 Location: florida

George,

If you have already done this step, sorry for the basic tip, but it's easy to miss the easy stuff sometimes..

Do you have a header with the same field names in the same import order? - It should match up with the signup form order..
EMAIL EMAIL2 PREFIX NAME COMPANYTITLE ADDRESSADDRESS2 CITY STATE COUNTRY ZIP FAX ADD_INFO1 ADD_INFO2

George · Joined: 07 May 2007 Posts: 3

Yes I can Send a sample.
What Email address?

admin · Site Admin Joined: 22 Mar 2006 Posts: 1283

George · Joined: 07 May 2007 Posts: 3

Have you had a chance to look at the csv file I emailed yesterday?

Thanks
George