| View previous topic :: View next topic |
| Author |
Message |
megacc
Joined: 18 Sep 2009
Posts: 4
|
 Posted: Sep 18, 2009 4:19 pm Post subject: install.cgi 500 Internal Server Error |
 |
|
Hi folks,
when i try to open "install.cgi" i get internal server error , the permissions for the file set to 755 , any ideas ? |
|
| Back to top |
|
 |
megacc
Joined: 18 Sep 2009
Posts: 4
|
| Posted: Sep 19, 2009 11:12 am Post subject: |
|
|
| Where's the SUPPORT !! , |
|
| Back to top |
|
|
ankurs
Joined: 10 Mar 2009
Posts: 515
|
| Posted: Sep 19, 2009 11:57 am Post subject: |
|
|
its a weekend , dont expect fast replies
hire a system administrator or a get a managed server, if its a mission critical application |
|
| Back to top |
|
|
megacc
Joined: 18 Sep 2009
Posts: 4
|
| Posted: Sep 20, 2009 11:57 pm Post subject: |
|
|
| i don't buy their product to hire someone else to support and troubleshoot their product, either provide us with a good support or REFUND , fair & square |
|
| Back to top |
|
|
ankurs
Joined: 10 Mar 2009
Posts: 515
|
| Posted: Sep 21, 2009 4:44 am Post subject: |
|
|
| megacc wrote: | | i don't buy their product to hire someone else to support and troubleshoot their product, either provide us with a good support or REFUND , fair & square |
the error your getting is a installation issue , ask for a installation service or pay up for the support
fyi , thy r supporting a script not your installation/servers |
|
| Back to top |
|
|
admin
Site Admin
Joined: 22 Mar 2006
Posts: 1126
|
| Posted: Sep 21, 2009 5:16 am Post subject: |
|
|
Hello,
instead of screaming on forum, send email to support@sibsoft.net with ftp connection info - we will take a look what's the problem.
If you want us to install it for you, send mysql connection info as well (mysql hostname, database name, login and password).
Thanks |
|
| Back to top |
|
|
megacc
Joined: 18 Sep 2009
Posts: 4
|
| Posted: Sep 21, 2009 7:11 am Post subject: |
|
|
| admin wrote: | Hello,
instead of screaming on forum, send email to support@sibsoft.net with ftp connection info - we will take a look what's the problem.
If you want us to install it for you, send mysql connection info as well (mysql hostname, database name, login and password).
Thanks |
Hi ,
I think it's one of my rights to request some help in your product forum am i right?, since the readme text file is very short with no detailed troubleshooting steps.
anyway thanks for your genuine support |
|
| Back to top |
|
|
|
Register
Search
Profile
Log in to check your private messages
Log in
