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RockDiz
Joined: 05 May 2011
Posts: 59
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 Posted: Aug 05, 2011 4:30 pm Post subject: Problem with users purchasing premium membership |
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Alright so I've had two clients purchase an account and a new account wasn't created automatically. The users weren't registered. I checked the most recent accounts and there were no new premium users. I've searched for the email they purchased the account with and nothing shows up.
Do the users have to register for a free account then buy one??
Is there a fix?
thanks! |
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admin
Site Admin
Joined: 22 Mar 2006
Posts: 1287
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| Posted: Aug 05, 2011 5:53 pm Post subject: |
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| fix, fix.. everyone want some mysterious "fix". Have you ever checked your IPN logs? |
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ankurs
Joined: 10 Mar 2009
Posts: 605
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| Posted: Aug 05, 2011 6:27 pm Post subject: |
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| admin wrote: | | fix, fix.. everyone want some mysterious "fix". Have you ever checked your IPN logs? |
hehe, seems lot of new ppl with no basic knowledge are getting into file hosting
time to increase script price  |
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admin
Site Admin
Joined: 22 Mar 2006
Posts: 1287
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| Posted: Aug 05, 2011 6:46 pm Post subject: |
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| ankurs wrote: |
time to increase script price
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Yes. soon. |
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applewar
Joined: 08 Feb 2011
Posts: 72
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| Posted: Aug 05, 2011 9:03 pm Post subject: |
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| admin wrote: | | fix, fix.. everyone want some mysterious "fix". |
A lot of them don't use the search form. I've solved a lot of problems with that.
So other people, try the search form before asking a question 
@ankurs => thanks for your intervention, agreed with an increase script price.
@admin => thanks, it's time upgrade the price, your script is to cheap.
(Would like to have a real and fast support and new custom mods, and I'm ready to pay for that) |
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glumbo
Joined: 11 Mar 2011
Posts: 204
Location: US
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| Posted: Aug 05, 2011 10:55 pm Post subject: |
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| What makes you think they will have real support and new custom mods if they raise the price? |
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RockDiz
Joined: 05 May 2011
Posts: 59
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| Posted: Aug 06, 2011 2:40 am Post subject: |
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wow, thanks for the help guys.
honestly you guys act like i don't know how to use a search bar. I browsed the fourm and simply cannot find a solution. It would be so much useful if you can just post a link to the thread that has the solution.
I wish the support would be a little more professional to their clients. Im sure a lot of users agree to that.seriously, if you're gonna respond to a thread then make it useful, not make fun of users who need help. |
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chrda
Joined: 14 Sep 2009
Posts: 260
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| Posted: Aug 06, 2011 3:10 am Post subject: |
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The problem lays more in that most of the script owners dont have any server admins that actually can fix stuff like this by doing some fault searching.
Logs gives alot of infomation, and most can be solved throught that.
Using some money in having a good server admin will fix problems much faster and make less load on sibsoft. And from that they can get more time fixing the real problems.
When it comes to your problem, you can see alot of info in the ipn.log
For experiense, dont trust the users. IPN log tells alot
If you run more than one web frontend. Then custom code might be needed.
If they aint registred they will get an automated created account.
If logged in they will active premium on their current account.
Post the IPN log for the 2 users and it would be easier to help. |
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