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Problems fs.cgi: ERROR

 
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kenjin



Joined: 28 May 2010
Posts: 4

PostPosted: Jun 14, 2010 2:49 pm    Post subject: Problems fs.cgi: ERROR Reply with quote

I don't know why this has started but we had complaints from our uploaders that they couldn't upload any files.

after further investigation, when we tried to set one of our servers to read only or even off we get the following errors:


Code:
File Server tests:
api.cgi: OK
temp dir exist: OK
temp dir mkdir: OK
temp dir rmdir: OK
tmp dir exist: OK
tmp dir mkdir: OK
tmp dir rmdir: OK
upload dir exist: OK
upload dir mkdir: OK
upload dir rmdir: OK
htdocs dir exist: OK
htdocs dir mkdir: OK
htdocs dir symlink: OK
htdocs dir symlink del: OK
htdocs dir rmdir: OK
config read: OK
config write: OK
fs.cgi: ERROR
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@XXX.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.10 (Unix) mod_ssl/2.2.10 OpenSSL/0.9.8i DAV/2 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at www.XXX.com Port 80
upload.cgi: OK
htdocs URL accessibility: OK


We have tried the obvious like changing permissions and ensuring server fs_key is correct

urgent help needed!

Thanks
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kenjin



Joined: 28 May 2010
Posts: 4

PostPosted: Jun 15, 2010 12:41 am    Post subject: Reply with quote

Nobody can help??
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admin
Site Admin


Joined: 22 Mar 2006
Posts: 1287

PostPosted: Jun 15, 2010 8:17 am    Post subject: Reply with quote

Check your web server error log for specific error text.
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phpcoder



Joined: 16 Jun 2010
Posts: 1

PostPosted: Jun 16, 2010 4:04 pm    Post subject: Reply with quote

I have the same problem
I tried investigating access logs but fond nothing

could any one help as I paid for that script and need quick help
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admin
Site Admin


Joined: 22 Mar 2006
Posts: 1287

PostPosted: Jun 17, 2010 8:12 am    Post subject: Reply with quote

That should be in error log, not access log.
What is your domain name?
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Not Yet !!



Joined: 19 Jun 2010
Posts: 3

PostPosted: Jun 19, 2010 5:04 pm    Post subject: Reply with quote

Hi

I have same problem, please check error log:

Code:

--
[Sat Jun 19 19:55:36 2010] [error] [client ***********] Can't run with Perl compiler backend at Modules/WSD/Filter.pm line 27.
[Sat Jun 19 19:55:36 2010] [error] [client ***********] Compilation failed in require at Modules/Session.pm line 1.
[Sat Jun 19 19:55:36 2010] [error] [client ***********] BEGIN failed--compilation aborted at Modules/Session.pm line 1.
[Sat Jun 19 19:55:36 2010] [error] [client ***********] Compilation failed in require at fs.cgi line 7.
[Sat Jun 19 19:55:36 2010] [error] [client *************] BEGIN failed--compilation aborted at fs.cgi line 7.
[Sat Jun 19 19:55:36 2010] [error] [client **************] Premature end of script headers: fs.cgi
[Sat Jun 19 19:55:36 2010] [error] [client **************] File does not exist: /home/username/public_html/500.shtml
--


Thanks,
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Not Yet !!



Joined: 19 Jun 2010
Posts: 3

PostPosted: Jun 21, 2010 7:56 am    Post subject: Reply with quote

No one here!
I sent support email but no response!

there is some info could help:
my server is having updated the perl to 5.8.8

do you think, is this main problem?

Hope the support help me on this, because we paid for this script.

Thanks,
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admin
Site Admin


Joined: 22 Mar 2006
Posts: 1287

PostPosted: Jun 21, 2010 8:17 am    Post subject: Reply with quote

Not Yet !! wrote:
No one here!
I sent support email but no response!


We already replied on your email.
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Not Yet !!



Joined: 19 Jun 2010
Posts: 3

PostPosted: Jun 21, 2010 8:24 am    Post subject: Reply with quote

Hi,

Dear admin...

I'm facing my email form when I got that error and no email comes from you at all.

please resent again if you do not mind.

Thank you,
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PBI



Joined: 15 Mar 2010
Posts: 25

PostPosted: Jun 21, 2010 3:46 pm    Post subject: Reply with quote

Yea i have the same trobel we need find a sulotion for this Yesterday my user cant upload and im not sure to fix the trobel
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PBI



Joined: 15 Mar 2010
Posts: 25

PostPosted: Jun 22, 2010 11:45 am    Post subject: Reply with quote

Hey Staff. We have trobel whit this admin need the supert becors i have all night
look in to this and i have no idear about this i can not find any solution need the suport icant upload destop or remote and all otter working just fin

the error

uploading bar and speed working ok and it look like it upload ok but by gernarate the download link is were the error wil kom
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PBI



Joined: 15 Mar 2010
Posts: 25

PostPosted: Jun 23, 2010 4:21 pm    Post subject: Reply with quote

Heya all in this tropic have eny of you fix the trobel whit upload if rember to let us know my site now down for 5 days not upload can be don
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PBI



Joined: 15 Mar 2010
Posts: 25

PostPosted: Jun 26, 2010 9:39 pm    Post subject: Reply with quote

Hmm this site suck no ass reply or just try thing of a sulotion for the trobel my site have run very fin and one day my site just get the error i have don nothing on server and no opdate ect
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Anturaju93



Joined: 13 May 2010
Posts: 83
Location: Romania

PostPosted: Jun 27, 2010 9:36 am    Post subject: Reply with quote

Make sure that fs.cgi permisions are set to 755
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