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mfaya
Joined: 23 Jul 2009
Posts: 10
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 Posted: Aug 22, 2009 1:38 pm Post subject: Sometimes upload doesn't starts |
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Xuploads pro 3.1 works great in my website, but with some internet providers, people have problems uploading :
- sometimes, upload doesn't starts (internet connexion works correctly) : progress bar appears, but the file size stays to 0kb and progress stays to 0kb to.
- if they clic on "stop uploading" and click again on the "submit" button, uploads works (sometimes they must do it several times).
- when uploads starts, it works well until to the end of the upload.
Any suggestion ? It's important for me.
Thanks,
Marc. |
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PilgrimX182
Joined: 22 Mar 2006
Posts: 2106
Location: UFO Lab
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| Posted: Aug 24, 2009 1:11 pm Post subject: |
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| Do you know what browsers do they use? There were some problems in old Safari on mac. |
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mfaya
Joined: 23 Jul 2009
Posts: 10
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| Posted: Aug 24, 2009 8:43 pm Post subject: |
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With safari 4 on Mac OS X 10.5.8
Thanks in advance. |
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PilgrimX182
Joined: 22 Mar 2006
Posts: 2106
Location: UFO Lab
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| Posted: Aug 25, 2009 6:11 am Post subject: |
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Safari is weird browser, having really weird caching algorithms.
I hoped these problems were solved in 3.1 version.
Try this: comment this line in xupload.js:
| Code: | | if(!document.all)window.frames['xupload'].stop(); |
or replace with next line if no help:
| Code: | | window.frames['xupload'].stop(); |
Can't test on my side cause working perfectly on my Safari 4.0.3 under windows. |
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mfaya
Joined: 23 Jul 2009
Posts: 10
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| Posted: Aug 25, 2009 9:12 am Post subject: |
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Thanks.
I have safari 4 at home, so I can make tests easily. Indeed, the problem comes from safari, because on the same machine (Mac OSX) and internet connexion it works well with firefox 3.5.
I tried both solution (just commenting the line and then replacing), I have cleared the cache of safari, reloaded the page and problem isn't solved. After about 10 jpg images uploaded, the problem comes again.
Perhaps you could try here ? :
http://www.browsrcamp.com/remote_desktop_osx.php
If you don't manage, we can find a moment where I share my mac to you with VNC ? |
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mfaya
Joined: 23 Jul 2009
Posts: 10
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| Posted: Sep 11, 2009 7:33 am Post subject: |
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Problem is not solved. What can I do about it ? I really need it to work.
Thanks |
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jocker
Joined: 11 Sep 2009
Posts: 4
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| Posted: Sep 11, 2009 8:17 pm Post subject: |
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same problem on linux with firefox and opera.
but strangely, free demo version and nano version works, only pro doesn't work for me
Here is the video of the bug [link removed] if someone has the same.
Can we know what is different between free/nano and pro version please ?
Thank you
Last edited by jocker on Sep 22, 2009 8:35 pm; edited 1 time in total |
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jocker
Joined: 11 Sep 2009
Posts: 4
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| Posted: Sep 21, 2009 10:37 pm Post subject: |
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Ok I found the solution. In fact version 3.1 pro contains a bug.
Installed version 3.0 pro and it will be ok.
Note that version free and nano work perfectly. Hope for a patch |
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mfaya
Joined: 23 Jul 2009
Posts: 10
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| Posted: Sep 22, 2009 6:45 am Post subject: |
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Thanks.
But were can I dowload the 3.0 version ?
I have bought the 3.1 version, and when I follow the link sent in my email to download xupload I can only have the 3.1
Would be better to have this bug fixed in the 3.1 ! |
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jocker
Joined: 11 Sep 2009
Posts: 4
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| Posted: Sep 22, 2009 8:35 pm Post subject: |
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I asked sibsoft team for sending me the 3.0 version by mail.
Of course it would be better to have this bug fixed in the new version, but the matter is that the bug is not identified by sibsoft. Even with the video I made before where you see that pro doesn't work with some OS.
Last mail I had, they were talling me that 3.1 wasn't working for me because the installation was bad. I notice them that the video was showing the upload on THEIR website and I hope xuplod is correctly installed on their server  No answer.
For me the problem comes with the modification of the ajax request to the server. Changelog says that it has been optimised but I think this optimisation create a bug.
Hope the sibsoft team will listen us 
Good luck |
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mfaya
Joined: 23 Jul 2009
Posts: 10
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| Posted: Sep 23, 2009 8:18 am Post subject: |
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Yes,
Thanks for theses informations.
I've been trying with several mac computers with safari on there web site demo to, and they all encounter the problem.
So the bug is clearly present. |
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admin
Site Admin
Joined: 22 Mar 2006
Posts: 1287
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| Posted: Sep 23, 2009 2:02 pm Post subject: |
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Of course we hear you
You're not the first person who faced that problem. Pilgrim will take a look when he will be back.
Btw, did 3.0 worked for you? |
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azvisual
Joined: 23 May 2007
Posts: 34
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| Posted: Oct 23, 2009 3:43 am Post subject: |
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| Has this problem been addressed in the currently available version? I'm still using 2.5 and am considering upgrading, but not if it has issues with Safari as that is the browser most used for our clients. |
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jocker
Joined: 11 Sep 2009
Posts: 4
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| Posted: Mar 24, 2010 4:39 pm Post subject: |
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no this probleme hasn't been solved yet.
We're still waiting |
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