Support after purchasing the xvideosharing

Video Sharing Script

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maxigreen
Posts: 5
Joined: Nov 03, 2015 12:35 am

Support after purchasing the xvideosharing

#1 Postby maxigreen » Nov 16, 2015 1:03 pm

Hello Support, i m waiting my ticket reply for more than 4 days, so i ll try to ask here:

How do i REMOVE these things from templates:
1. Remove on videos "uploaded by","related videos","about,add to,share,flag"
2. Remove languages Flag on on the top right.
3. What happens if i select "cloudflare proxy" box?
4. The script is leaking the server ip on image's snapshots, how can i prevent this?

thanks.

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PilgrimX182
Posts: 2178
Joined: Mar 22, 2006 1:39 pm
Location: UFO Lab
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#2 Postby PilgrimX182 » Nov 16, 2015 5:25 pm

1. You can edit download1.html template file

2. Need to edit main.html global template in Templates folder

3. It's just for IP detection logic, so CF ip header will be used.

4. You can use subdomain for fileserve URL instead of IP or can try our new Image Proxy mod that will cache/proxy images from all fileserver using distinct single domain/ip.

maxigreen
Posts: 5
Joined: Nov 03, 2015 12:35 am

#3 Postby maxigreen » Nov 16, 2015 6:10 pm

Hi, thanks for the reply... about reply at question 4:

*** You can use subdomain for fileserve URL instead of IP
-> how do i edit this settings? (CDN URL?)

*** or can try our new Image Proxy mod that will cache/proxy images from all fileserver using distinct single domain/ip.
-> i cannot find this mod listed, how much does it cost?

finally, do u offer extra paid support to setting up these stuffs?

maxigreen
Posts: 5
Joined: Nov 03, 2015 12:35 am

#4 Postby maxigreen » Nov 18, 2015 1:19 am

Still waiting for your reply, how do i buy this mods?

s00mnet
Posts: 1
Joined: Jan 06, 2016 11:11 am
Location: Mars

support subscription paid and no one is answering me

#5 Postby s00mnet » Jan 06, 2016 11:15 am

hello, i've paid 80$ for support, and for 2 days i'm still waiting for my guides and license change in order to install my script and set everything up.
PLEASE CHECK THE TICKETS BECAUSE I CANNOT WASTE ANYMORE TIME.

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PilgrimX182
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Joined: Mar 22, 2006 1:39 pm
Location: UFO Lab
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#6 Postby PilgrimX182 » Jan 07, 2016 12:44 am

Sent you installation package. Sorry we're out of office till Jan 11 - big NY holidays, so reply time is longer these days.

maxigreen
Posts: 5
Joined: Nov 03, 2015 12:35 am

please read ticket

#7 Postby maxigreen » Jan 13, 2016 11:34 am

Hello Support,
i m waiting for ticket (17074) reply from 3 days... can you please help me?
I cannot use my xvideosharing script,
i got error: Error loading media: File could not be played (at any video)
plus FTP is not working, i ve paid extra $52 for xvs re-install but still is not working, please fix it asap.

admin
Site Admin
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Joined: Mar 22, 2006 12:32 pm

Re: please read ticket

#8 Postby admin » Jan 13, 2016 12:03 pm

maxigreen wrote:Hello Support,
i m waiting for ticket (17074) reply from 3 days... can you please help me?
I cannot use my xvideosharing script,
i got error: Error loading media: File could not be played (at any video)
plus FTP is not working, i ve paid extra $52 for xvs re-install but still is not working, please fix it asap.


If you have an issue, you'd better create new ticket instead of writting in old one (the one which was already closed).

maxigreen
Posts: 5
Joined: Nov 03, 2015 12:35 am

#9 Postby maxigreen » Jan 16, 2016 1:41 pm

Hello Admin,
i am sorry i didnt know the ticket was close. I will open a new one from netx time. Regards.


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