| View previous topic :: View next topic |
| Author |
Message |
RickSanson
Joined: 14 Mar 2007
Posts: 36
|
 Posted: May 02, 2007 1:44 pm Post subject: Template Form Save AFter Create But Not After Edit |
 |
|
My Templates will save wafter they are created but not after edit.
The pages returns a new pages saying:
Software error:
DB Error: Can't add Template --
For help, please send mail to the webmaster (support@xyz.com), giving this error message and the time and date of the error.
Why is this?? |
|
| Back to top |
|
 |
donb01
Joined: 02 Feb 2007
Posts: 16
Location: Manitowoc, WI
|
| Posted: May 02, 2007 10:07 pm Post subject: |
|
|
| First guess is that the user that you are running the mail software as (usually the username of the webserver) doesn't have the appropriate rights to edit records in the database. They may have create and add rights, but not edit rights. I'd start there. |
|
| Back to top |
|
|
admin
Site Admin
Joined: 22 Mar 2006
Posts: 1287
|
| Posted: May 03, 2007 12:51 pm Post subject: Re: Template Form Save AFter Create But Not After Edit |
|
|
| RickSanson wrote: | My Templates will save wafter they are created but not after edit.
Why is this?? |
Looks like there're problem with your installation. Maybe database. Maybe someone changed something in code?
Thanks |
|
| Back to top |
|
|
RickSanson
Joined: 14 Mar 2007
Posts: 36
|
| Posted: May 03, 2007 6:00 pm Post subject: |
|
|
| Quote: | | Looks like there're problem with your installation. Maybe database. Maybe someone changed something in code? |
Could you elaborate?
Here's another...
Software error:
Can't open confirmation template
For help, please send mail to the webmaster (support@novomaris.com), giving this error message and the time and date of the error.
It looks like a templates problem.... |
|
| Back to top |
|
|
admin
Site Admin
Joined: 22 Mar 2006
Posts: 1287
|
| Posted: May 04, 2007 7:11 am Post subject: |
|
|
| RickSanson wrote: |
Here's another...
Software error:
Can't open confirmation template
For help, please send mail to the webmaster (support@novomaris.com), giving this error message and the time and date of the error.
It looks like a templates problem.... |
You still didn't replied on my questions.
Who installed? Did you made any changes in templates or code?
If you changed something - then we advice to reinstall everything from original zip. |
|
| Back to top |
|
|
RickSanson
Joined: 14 Mar 2007
Posts: 36
|
| Posted: May 04, 2007 8:50 pm Post subject: Stock Install |
|
|
I now have a fresh install (that I installed) and get the same error...
Everything is fresh!
????????????????? |
|
| Back to top |
|
|
admin
Site Admin
Joined: 22 Mar 2006
Posts: 1287
|
| Posted: May 07, 2007 5:17 am Post subject: Re: Stock Install |
|
|
| RickSanson wrote: | I now have a fresh install (that I installed) and get the same error...
Everything is fresh!
????????????????? |
Looks like something wrong with database or installation. Email us your ftp connection info (and communimail login info) and we will take a look.
Thanks |
|
| Back to top |
|
|
|
Register
Search
Profile
Log in to check your private messages
Log in
