Wrong IP Error

joebloggs · Joined: 13 Mar 2012 Posts: 50

After a lot of emails from people i am testing and getting this error myself..

What causes this, i have a static ip and was working before??

Nginx mod installed how to fix this asap??

I have read all the threads, and says have to contact admin. They are not there today so what can be done, does any one have a guide how to fix this today?

Why does this happen anyway , is it some bug that can be fixed?

ankurs · Joined: 10 Mar 2009 Posts: 855

http://support.sibsoft.net/knowledge_base.php?article_id=4

joebloggs · Joined: 13 Mar 2012 Posts: 50

Thanks very much for your help Smile

looks simple, i am thinking if i should dare try to amend this pm file and try to start nginx.

ankurs · Joined: 10 Mar 2009 Posts: 855

joebloggs · Joined: 13 Mar 2012 Posts: 50

Thanks for you help, thats a good idea indeed Smile

joebloggs · Joined: 13 Mar 2012 Posts: 50

This file download.pm

is it on the main webserver or else on all of the file servers?

thanks

joebloggs · Joined: 13 Mar 2012 Posts: 50

also - does anyone know why this bug just starts happening for no reason?

we never had this wrong ip problem before now lots of complaining and nothing changed at all from our side??

ankurs · Joined: 10 Mar 2009 Posts: 855

ankurs · Joined: 10 Mar 2009 Posts: 855

joebloggs · Joined: 13 Mar 2012 Posts: 50

hey, we did the adjustment you said and it worked fine Smile

thanks,

Actually no, most of the wrong ip errors from euro , uk and USA.

Not sure why it just started happening. We allow all now and just cut it down to 1hour instead of 8 the availability.

thanks Smile

joebloggs · Joined: 13 Mar 2012 Posts: 50

OK, after a while that was not a good solution for us, it created a huge cpu overload. We put that line of code back how it was and cpu went straight down again.

So

1. why do people that could log in okay fine, then suddenly get a wrong ip message even when on static ip?

2. why does the issue seem to be growing, more persons effected each day.

3. Is there some kind of ip blacklist that nginx creates? if so where is it?

4 Even my own ip at the office is now getting a wrong ip error and it was working fine for about 2 months??

why does the script suddenly do this? and how to get my ip off of the blacklist or whatever is stopping it working??

this is a serious problem, premium users dont like being told wrong ip when they want their files

ankurs · Joined: 10 Mar 2009 Posts: 855

joebloggs · Joined: 13 Mar 2012 Posts: 50

Hello,

No the hardware is very good twin ssd , quadcore and 24 gig of ram.

Usually the site only uses about 4-8% of cpu, but the moment we comment out that line in the guide. CPU goes to 80% and 100% is making fs.cgi destroy the mysql db and putting huge load on the server.

Removing that line is not an option for us, we don't know why it would do this or why it would work for others.

thanks Smile

right now we are still looking for a solution to the wrong ip problem we have, it seems to be growing daily as if more ips are being turned away daily for some reason.

joebloggs · Joined: 13 Mar 2012 Posts: 50

actually i just re read what you said, and i want to talk about that.

we have the nginx mods on all servers.

however does the main webserver have nginx on it??

If so it is not in the same place this it is on the fileservers?

ankurs · Joined: 10 Mar 2009 Posts: 855