CommuniMail - Bounce Back System

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Author
rogersjr
Posts: 39
Joined: Jun 19, 2006 3:11 am

Bounce Back System

#1 Postby rogersjr » Mar 26, 2007 9:10 pm

Does turning the bounce back system on delete contacts after the set number of bounces or does it simply stop sending emails to that address? I do not want the contact information to be deleted from the system.

donb01
Posts: 16
Joined: Feb 02, 2007 12:21 am

#2 Postby donb01 » Mar 28, 2007 2:50 am

Your mileage may vary, but I found the "active" checkmarks were removed in the case of bounces and I had to delete the people myself.

rogersjr
Posts: 39
Joined: Jun 19, 2006 3:11 am

#3 Postby rogersjr » Mar 28, 2007 2:57 am

Thanks. Exactly what I wanted to know.

rogersjr
Posts: 39
Joined: Jun 19, 2006 3:11 am

#4 Postby rogersjr » Sep 08, 2007 1:38 am

I have sent out about 10 newsletters since I activated bounceback. It is not working.

The image shows my settings, apart from username & password. Have I set something wrong?

Image

paul
Posts: 7
Joined: Dec 10, 2006 4:33 pm

#5 Postby paul » Oct 01, 2007 8:06 am

Hi John,

Have you set up a cron job for the bounce_back.pl script?

I run it manually from the web browser and it then starts to clear the bounce backs.

Paul

rogersjr
Posts: 39
Joined: Jun 19, 2006 3:11 am

#6 Postby rogersjr » Oct 01, 2007 8:14 am

Thanks for your reply. Is it necessary to set up a cron job? I was hoping to avoid having to master something else.

paul
Posts: 7
Joined: Dec 10, 2006 4:33 pm

#7 Postby paul » Oct 01, 2007 8:27 am

Not nessary but it will time out when you run it from a browser, I guess it depends on the size of your list.

I don't know what you use but in CPanel it is pretty easy to set up a cron job.

BTW I like the project you are involved with!

Paul