XFileSharing Pro - Payment Received

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pacman
Posts: 9
Joined: Feb 16, 2011 7:12 pm

Payment Received

#1 Postby pacman » Mar 11, 2011 1:49 am

Someone signed up for the premium account and paid for it. However, premium account days were not added to their account and it had to be added manually. Please let me know why this happened and how I can fix this.

Also, after I made an affiliate payout, there was no records of me paying them left under the payments heading in the admin section. What's up with that?

nyan
Posts: 163
Joined: Oct 28, 2010 8:01 pm

#2 Postby nyan » Mar 12, 2011 12:45 pm

Make sure, that if your user ID's are large (for example 1000500) for whatever reason. the user ID field in the transactions table in sql is big enough...

pacman
Posts: 9
Joined: Feb 16, 2011 7:12 pm

#3 Postby pacman » Mar 13, 2011 11:27 am

I am confused... How large must they be and why should this make the problem. And how would I even make sure that they are large.

pcspost
Posts: 14
Joined: Dec 01, 2010 8:05 am

#4 Postby pcspost » Mar 14, 2011 12:49 am

There has to be an issue with paypal making changes as others are reporting this problem as well. See http://www.sibsoft.net/forum/post12731.html

I have contacted support and informed them of the problem so hopefully there will be a fix for it soon.

admin
Site Admin
Posts: 1839
Joined: Mar 22, 2006 12:32 pm

#5 Postby admin » Mar 14, 2011 9:00 am