Its been weeks now and I've gotten as far as Art via support saying he would take a look at my server to fix the torrent leecher. That was about 6 days ago. How long takes it take to get support?
I've paid 90 dollars for this mod that hasn't been working very good for the last 4 weeks. I can't get it to work on my other server and the one it works on is only for an hour then it turns off. I'm not happy......Support is just getting worse?
XFileSharing Pro - Still waiting support on torrent leecher
Re: Still waiting support on torrent leecher
Hi.
While waiting for support, some suggestions are:
1) check your logfiles for any issues
2) if you have source code for the mod, open a text file in perl
and add some debugging logging statements to see what's happening.
The source code is very readable, so if you have any programming
experience at all you should be able to log enough to pinpoint where
the problem is and update this thread.
Thanks, mrperl.
While waiting for support, some suggestions are:
1) check your logfiles for any issues
2) if you have source code for the mod, open a text file in perl
and add some debugging logging statements to see what's happening.
The source code is very readable, so if you have any programming
experience at all you should be able to log enough to pinpoint where
the problem is and update this thread.
Thanks, mrperl.
-
- Posts: 90
- Joined: Nov 18, 2009 9:15 pm
In .bitflu.config file there's line:
specify log file:
Then take a look what's wrong in this log file.
Code: Select all
logfile =
specify log file:
Code: Select all
logfile = ./bitflu.log
-
- Posts: 90
- Joined: Nov 18, 2009 9:15 pm
-
- Posts: 90
- Joined: Nov 18, 2009 9:15 pm
-
- Posts: 90
- Joined: Nov 18, 2009 9:15 pm
Thu Mar 11 09:55:53 2010 # Logging to './torrent.log'
Thu Mar 11 09:55:53 2010 # Setting my own niceness to 8
Thu Mar 11 09:55:53 2010 # bitflu.pl is running with pid 11914 ; uid = (527|527) / gid = (527 527|527 527)
Thu Mar 11 09:55:53 2010 # Storage : Using VFS storage plugin
Thu Mar 11 09:55:53 2010 # WebGUI : >> Web-GUI ready, visit http://127.0.0.1:4081
Thu Mar 11 09:55:53 2010 # Telnet : >> Telnet plugin ready, use 'telnet 127.0.0.1 4001' to connect.
Thu Mar 11 09:55:53 2010 # BTorrent: BitTorrent plugin loaded. Using tcp port 6688
Thu Mar 11 09:55:53 2010 # Kademlia: Firing up protocol 4 ...
Thu Mar 11 09:55:53 2010 # Kademlia: BitTorrent-Kademlia plugin loaded. Using udp port 6688, NodeID: 07012866e05e6a076f50987faac20a840ff00b5d
Thu Mar 11 09:56:06 2010 # Logging to './torrent.log'
Thu Mar 11 09:56:06 2010 # Setting my own niceness to 8
Thu Mar 11 09:56:06 2010 # bitflu.pl is running with pid 11917 ; uid = (527|527) / gid = (527 527|527 527)
Thu Mar 11 09:56:06 2010 # Storage : Using VFS storage plugin
Thu Mar 11 09:56:06 2010 # WebGUI : >> Web-GUI ready, visit http://127.0.0.1:4081
Thu Mar 11 09:56:06 2010 # Telnet : >> Telnet plugin ready, use 'telnet 127.0.0.1 4001' to connect.
Thu Mar 11 09:56:06 2010 # BTorrent: BitTorrent plugin loaded. Using tcp port 6688
Thu Mar 11 09:56:06 2010 # Kademlia: Firing up protocol 4 ...
Thu Mar 11 09:56:06 2010 # Kademlia: BitTorrent-Kademlia plugin loaded. Using udp port 6688, NodeID: cbc0ca0a7073336b45b6561dd849336ebc122423
Any ideas, I've already posted this before.
Thu Mar 11 09:55:53 2010 # Setting my own niceness to 8
Thu Mar 11 09:55:53 2010 # bitflu.pl is running with pid 11914 ; uid = (527|527) / gid = (527 527|527 527)
Thu Mar 11 09:55:53 2010 # Storage : Using VFS storage plugin
Thu Mar 11 09:55:53 2010 # WebGUI : >> Web-GUI ready, visit http://127.0.0.1:4081
Thu Mar 11 09:55:53 2010 # Telnet : >> Telnet plugin ready, use 'telnet 127.0.0.1 4001' to connect.
Thu Mar 11 09:55:53 2010 # BTorrent: BitTorrent plugin loaded. Using tcp port 6688
Thu Mar 11 09:55:53 2010 # Kademlia: Firing up protocol 4 ...
Thu Mar 11 09:55:53 2010 # Kademlia: BitTorrent-Kademlia plugin loaded. Using udp port 6688, NodeID: 07012866e05e6a076f50987faac20a840ff00b5d
Thu Mar 11 09:56:06 2010 # Logging to './torrent.log'
Thu Mar 11 09:56:06 2010 # Setting my own niceness to 8
Thu Mar 11 09:56:06 2010 # bitflu.pl is running with pid 11917 ; uid = (527|527) / gid = (527 527|527 527)
Thu Mar 11 09:56:06 2010 # Storage : Using VFS storage plugin
Thu Mar 11 09:56:06 2010 # WebGUI : >> Web-GUI ready, visit http://127.0.0.1:4081
Thu Mar 11 09:56:06 2010 # Telnet : >> Telnet plugin ready, use 'telnet 127.0.0.1 4001' to connect.
Thu Mar 11 09:56:06 2010 # BTorrent: BitTorrent plugin loaded. Using tcp port 6688
Thu Mar 11 09:56:06 2010 # Kademlia: Firing up protocol 4 ...
Thu Mar 11 09:56:06 2010 # Kademlia: BitTorrent-Kademlia plugin loaded. Using udp port 6688, NodeID: cbc0ca0a7073336b45b6561dd849336ebc122423
Any ideas, I've already posted this before.
-
- Posts: 90
- Joined: Nov 18, 2009 9:15 pm
official support email is [email protected]
-
- Posts: 90
- Joined: Nov 18, 2009 9:15 pm
I did that originally...But I have emailed you again asking for support with ssh details.admin wrote:official support email is [email protected]
-
- Posts: 90
- Joined: Nov 18, 2009 9:15 pm