XFileSharing Pro - Terrible problems - Which day does sibsoft come back ?

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joebloggs
Posts: 50
Joined: Mar 13, 2012 3:40 pm

Terrible problems - Which day does sibsoft come back ?

#1 Postby joebloggs » Jun 13, 2012 10:10 am

I know there are holidays in Russia right now, anyone know when sibsoft are coming back ?

Ip2files table has for some reason records of files that it thinks are of gigantic size, however when i click on the files in the scrip the largest one is not bigger than 15gig?

The stats showing BW 100X higher in one day, and people complaining of hitting their download limits after just a few MB downloaded.

How can this be fixed? Can i try it myself until sibsoft returns? or best to wait until they come back to work?

thanks

Stefanzm
Posts: 85
Joined: Apr 08, 2012 3:41 pm

#2 Postby Stefanzm » Jun 14, 2012 12:35 pm

I think they have person for emergency always at the center even during holidays. Anyhow just open support ticket and wait for answer , they usually respond fast