File server error Permission denied at Modules/Log.pm

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pleasehelpme
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Joined: Aug 09, 2015 7:28 am

File server error Permission denied at Modules/Log.pm

#1 Postby pleasehelpme » May 16, 2016 4:11 pm

Hi,

My file server went full so my XFSConfig.pm broke.
I contacted support & they said me to do as follows : https://support.sibsoft.net/knowledge_b ... icle_id=71

I did that so now I am getting this error :

Error when requesting API.
Software error:
mkdir /logs: Permission denied at Modules/Log.pm line 52.
For help, please send mail to the webmaster ([email protected]), giving this error message and the time and date of the error.

Please help me, logs folder has 777 permissions & exists in cgi-bin.

Regards

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