XFileSharing Pro - why support is not answering on emails?

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nik0la
Posts: 102
Joined: Dec 30, 2009 1:50 pm

why support is not answering on emails?

#1 Postby nik0la » Jun 22, 2010 8:53 am

Hello


Today i sent 4rd email in 1 month asking about download mod and design? Why you are not answering me?

ankurs
Posts: 1054
Joined: Mar 10, 2009 2:34 am

Re: why support is not answering on emails?

#2 Postby ankurs » Jun 22, 2010 9:15 am

prolly overloaded with custom work & hence not replying

PowerChaos
Posts: 521
Joined: Dec 19, 2009 5:12 pm

#3 Postby PowerChaos » Jun 23, 2010 8:29 pm

they are buzzy fixing stuff or making other stuff
they will reply if realy needed

but probaly you can find the info you need back in the forum , so they are not that happy to give you a reply

if you want to be sure to get a reply , jsut post it here in the forum and probaly they will email you with your answer :D

or other users can help you

Greetings From PowerChaos

dotceo
Posts: 70
Joined: Dec 30, 2009 9:34 pm

#4 Postby dotceo » Jun 24, 2010 1:24 am

I have to agree... If you haven't received an answer is because of any of these following reasons:

1. You Should Search the forum for an answer.
2. Researching Your Problem.
3. You didn't provide enough detail.
4. Support was not able to understand your email/problem.
5. The solution to your problem is in the documentation provided in the package.
6. Your Email did not arrive in to their mailbox.

I hope these help.