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Error: Desktop uploader doesn't work on "www." address
04/16/2012 09:43 AM

Question

Hello,

I noticed if we use these lines in .htaccess, Desktop Uploader does not work:

RewriteCond %{HTTP_HOST} ^domain\.com$ [NC]
RewriteRule ^(.*)$ http://www.domain.com/$1 [R=301,L]

Any way to fix this?

Answer

In the Sibsoft Client Area  (your account) you will see that, your website is normally registered as http://domain.com   (this means there is no www.)

This also means the desktop upload only works if the domain does NOT contain "www".
- The desktop uploader grabs URL from client area & does not follow redirects.
 
So you should not add those .htaccess code and the desktop uploader will work.