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Knowledge Base / XFilesharing Pro / Troubleshooting

Issues with remote upload
11/09/2015 12:55 PM

Question

The remote uploads are not working well on my site. What could be the problem?

Answer

You should be aware that not all kinds of URLs can be downloaded. First of all, the direct link that was generated by another file host will be tied to your computer, and hence not downloadable by the site. If you're trying to paste an URL of the file page rather than a direct link, it will be only downloadable in the case if this host is supported by Leech mod - XFileSharing will navigate through the hierarchy of pages and extract the direct link which is suitable for downloading.

If you believe that it is not the case (we suggest you to try remote-downloading http://cachefly.cachefly.net/1mb.test to check), then one of the following descriptions may apply.

1. The remote downloads are generally working, but the progress bar is frozen

You have to ensure that tmp/.htaccess is in effect for all of your file servers. Please check that you have mod_headers installed in Apache, and that the AllowOverride rules are giving it a chance to be in effect.

2. I'm getting a strange popup error right before finish

Please check that the Perl module named 'XML::Simple' is installed on all of your file servers.