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XFileSharing Pro
Self-hosted File Hosting Script for High-Traffic Websites
XFileSharing: Tickets mod
A support desk built into your site. Users open tickets from their account, your team answers from the admin panel, and everyone gets e-mail updates — no third-party helpdesk needed.
Built-in helpdeskE-mail notificationsAttachmentsMulti-agent
Tickets inside the accountUsers submit requests, report problems and track replies from their dashboard, with categories and a help & FAQ link.
One inbox for staffView, filter and answer all tickets from the admin panel; monitor open, waiting and resolved ones.
E-mail alertsUsers are told when a ticket is answered, and admins when a new one arrives. Choose who receives e-mails in the settings.
Team friendlyMultiple admins or agents can work on the same queue.
The mod uses the existing XFileSharing layout, theme and sign-in, and users can attach screenshots or documents to a ticket to help your team find the problem faster.
TicketsInstall from the Install Center · install from the Install Center
$79Order now