thanks for info, that is great news.

After having a few admins work on the server we want to change the root password so that the site is not open to persons whom have worked on the machine in the past for security reasons. can changing the root have any implications on the running of xfs script. also im guessing the pass on the db mus...

hi, thanks again for another suggestion, this i checked many times. The settings are correct. There was some bug that caused the site BW to show 100x real usage. Support fixed this issue. However i think the same thing that caused that to happen caused another issue that has not been fixed. Somethin...

Hello,

No, this is people from euro and Uk too.

It seems the script maybe thinks that some files are many TB in size when they are only small.

Im not sure what can be done.

Thanks yes i understand that, however this problem is effecting a huge percentage of people.

There is certainly some bug in our script or db.

Lot of people are writing in to say they only downloaded 1 file and it says they have used their 50gigs up?

Anyone have any ideas on this?

thanks

For some reason our script thinks a person has downloaded over 50gigs in 1 day even if they have downloaded only a few small files. What can be causing this? I think the script considers some of these small files to be gigantic? is this possible and what caused it and how to fix? This is causing a l...

hi,

All i can tell you is if we adapt that line of code the cpu goes to 100%. I have no idea why. If we put it back as before it goes down to 8%

Wrong ip, i get this error myself - i have a static ip and it never changes

Im not sure our script is functioning well at all. I have asked sibsoft to take a look but they are away now. All i know is that the moment we change that line as in the guide the cpu goes to 100%. If we put the line back as it was before then the cpu goes down. The linux admin and the perl programm...

actually i just re read what you said, and i want to talk about that.

we have the nginx mods on all servers.

however does the main webserver have nginx on it??

If so it is not in the same place this it is on the fileservers?

Hello, No the hardware is very good twin ssd , quadcore and 24 gig of ram. Usually the site only uses about 4-8% of cpu, but the moment we comment out that line in the guide. CPU goes to 80% and 100% is making fs.cgi destroy the mysql db and putting huge load on the server. Removing that line is not...

OK, after a while that was not a good solution for us, it created a huge cpu overload. We put that line of code back how it was and cpu went straight down again. So 1. why do people that could log in okay fine, then suddenly get a wrong ip message even when on static ip? 2. why does the issue seem t...

Thanks for replies, we will delete this but i think it will just grow again. Since this is a critical problem for our site i will write all details in hope someone can have an idea how to fix it 1. the site starts getting a lot of wrong ip errors for people 2. so we remove the nginx line of code and...

server error logs no clues

this fs.cgi is just causing mysql to eat entire cpu and site crashing over and over.

fs.log is 32GB in size? just the log?

fs.cgi - this is for some reason using 90 -100% of cpu ?

it just started doing this

anyone know what can cause it?

anyone have any idea why all of a sudden this eats 20x more CPU?

what can cause this to happen

thanks:)