XFileSharing Pro - 403 ErrorH

[surfville]

Hi I'm Having problem playing a divx when i try to play it says to me the "video cannot be reached (403 error) It appears the server is denying access to the file?"

Im getting this when i upload too

You don't have permission to access /tmp/status.html on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

please Help

[surfville]

Any One Available for the support? I need it to be fixed badly..

thanks

[cuty]

what permission number is the tmp folder? it should be 777

[surfville]

what permission number is the tmp folder? it should be 777

Is that On the fileserver tmp folder or in the main script server tmp?

Im getting this error too
File Server tests:
api.cgi: OK
temp dir exist: OK
temp dir mkdir: OK
temp dir rmdir: OK
tmp dir exist: OK
tmp dir mkdir: ERROR
tmp dir rmdir: ERROR
upload dir exist: OK
upload dir mkdir: OK
upload dir rmdir: OK
htdocs dir exist: OK
htdocs dir mkdir: ERROR
htdocs dir symlink: ERROR
htdocs dir symlink del: ERROR
htdocs dir rmdir: ERROR
config read: OK
config write: OK
fs.cgi: OK
upload.cgi: OK
htdocs URL accessibility: ERROR (should see XFS on link

[cuty]

check the XFileConfig.pm and XFSConfig.pm ,paths

[surfville]

check the XFileConfig.pm and XFSConfig.pm ,paths

thats in the fileserver right because the main server seems fine.

[surfville]

I seen the problem i log in fileserver and i cant seen any files in public html.. i can only see on folder cgi bin.. without any content.. so does this mean it needs to get reinstalled?

[cuty]

how did it get deleted in the first place? Just reupload everything except the "uploads" folder to the public_html correct the permissions.

[surfville]

how did it get deleted in the first place? Just reupload everything except the "uploads" folder to the public_html correct the permissions.

its resolve thanks.. damn i didnt know why the permissions is changed even if theres no one touching those setting..