XFileSharing Pro - Do not receive any email (payment notification and contact)

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mtt1984
Posts: 11
Joined: Jul 17, 2013 3:17 am

Do not receive any email (payment notification and contact)

#1 Postby mtt1984 » Aug 19, 2013 1:43 am

Hello,
my domain pointed to ip: xx.xx.xx.xx

when users signup or buy premium plan they received confirm email
and payment notification email .

the problem only i do not receive any payment notification email,
same problem with contact page, it said "Message sent successfully"
but i never receive email.


Please help.
thank you.

veggera
Posts: 16
Joined: Oct 25, 2013 10:50 pm

#2 Postby veggera » Mar 12, 2016 8:07 pm

I have the same problem..

veggera
Posts: 16
Joined: Oct 25, 2013 10:50 pm

#3 Postby veggera » Mar 12, 2016 10:49 pm

[FIXED]

For all others here, you have to check your mail PTR records to work correctly.
I have configure properly the PTR records in my DNS zone file and all is back to normal now.


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