Download problem!

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ahashem
Posts: 4
Joined: May 28, 2008 6:40 pm

Download problem!

#1 Postby ahashem » Jun 12, 2008 4:04 pm

Hello,

My problem is that all downloads are not completed i.e. downloading lasts only for 25 secs then disconnect.

Try this:
http://www.sharepdfbooks.com/VOZMACFEUP ... ra.com.pdf

Could you please help me?

Thanks,

Edit:
1) sometimes it lasts longer.
2) It doesn't disconnect it says download completed however the file is not completed and when I try to open it saya files corrupted.

admin
Site Admin
Posts: 1794
Joined: Mar 22, 2006 12:32 pm

Re: Download problem!

#2 Postby admin » Jun 13, 2008 1:20 pm

ahashem wrote:Hello,

My problem is that all downloads are not completed i.e. downloading lasts only for 25 secs then disconnect.

Try this:
http://www.sharepdfbooks.com/VOZMACFEUP ... ra.com.pdf

Could you please help me?

Thanks,

Edit:
1) sometimes it lasts longer.
2) It doesn't disconnect it says download completed however the file is not completed and when I try to open it saya files corrupted.


Few tips:

1. Need to take a look into apache error log.
2. Check if regular file upload working.

Because it seems like your server drops connection during upload.

ahashem
Posts: 4
Joined: May 28, 2008 6:40 pm

#3 Postby ahashem » Jun 13, 2008 1:47 pm

I'm still looking if I have access to the apache error log.Uploading is working fine. When I try downloading the files using an FTP client (from the upload directory), it downloads successfully.

ahashem
Posts: 4
Joined: May 28, 2008 6:40 pm

#4 Postby ahashem » Jun 13, 2008 8:26 pm

I don't have access to apache error log!!

ahashem
Posts: 4
Joined: May 28, 2008 6:40 pm

#5 Postby ahashem » Jun 17, 2008 2:00 pm

does it differ having a dedicated ip or not??

admin
Site Admin
Posts: 1794
Joined: Mar 22, 2006 12:32 pm

#6 Postby admin » Jun 18, 2008 11:58 am

ahashem wrote:does it differ having a dedicated ip or not??


What do you mean by "not dedicated ip"?
If you still have problem - email us your order id and ftp connection info.


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