I have some problem

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elawael
Posts: 6
Joined: Sep 01, 2008 12:09 am

I have some problem

#1 Postby elawael » Sep 01, 2008 12:13 am

I have some problem


When you load a file showing error


Error happened when generating Download Link.
Please try again or Contact administrator.


Awaiting reply

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PilgrimX182
Posts: 2181
Joined: Mar 22, 2006 1:39 pm
Location: UFO Lab
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#2 Postby PilgrimX182 » Sep 01, 2008 5:41 am

Please check that api.cgi have chmod 755, make sure fs_key is same in Server Details screen and XFSConfig.pm

We can investigate problem quickly via FTP if you need, just PM me.

elawael
Posts: 6
Joined: Sep 01, 2008 12:09 am

#3 Postby elawael » Sep 01, 2008 12:14 pm

I check things CONTROLLED

The problem can be seen from here

http://www.6giga.com/r3kkvnyao1mh/l4.jpg

Awaiting reply

User avatar
PilgrimX182
Posts: 2181
Joined: Mar 22, 2006 1:39 pm
Location: UFO Lab
Contact:

#4 Postby PilgrimX182 » Sep 02, 2008 6:15 am

1) Check your apache error_log
2) Check your logs.txt in cgi-bin

Copy errors there so I can diagnose them.

Or provide FTP access to investigate quickly.

elawael
Posts: 6
Joined: Sep 01, 2008 12:09 am

#5 Postby elawael » Sep 02, 2008 12:39 pm

i send the FTP access to you in the p m

Awaiting reply


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