CommuniMail - Importing not working

[User]

Hi there,

I have added another admin to control her own newsletters and everytime she tries to import a csv file with our members we keep getting this eror:

Software error:
Contact with this email already exist!

There are not other contacts placed as its a new newsletter.

Thanks.

[admin]

Hi there,

I have added another admin to control her own newsletters and everytime she tries to import a csv file with our members we keep getting this eror:

Software error:
Contact with this email already exist!

There are not other contacts placed as its a new newsletter.

Thanks.

Hello,

please email us (support at sibsoft dot net) FTP connection info and login/password to admin console - we will fix your problems.

Thank

[User]

This also happens when trying to edit a users profile also.

As to the ftp details, sorry but I can't allow access as this is not my server.

[admin]

This also happens when trying to edit a users profile also.

As to the ftp details, sorry but I can't allow access as this is not my server.

Ok. Emailed you.

[User]

Thank you all working.