XFileSharing Pro - install.cgi 500 Internal Server Error

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megacc
Posts: 4
Joined: Sep 18, 2009 4:14 pm

install.cgi 500 Internal Server Error

#1 Postby megacc » Sep 18, 2009 4:19 pm

Hi folks,

when i try to open "install.cgi" i get internal server error , the permissions for the file set to 755 , any ideas ?

megacc
Posts: 4
Joined: Sep 18, 2009 4:14 pm

#2 Postby megacc » Sep 19, 2009 11:12 am

Where's the SUPPORT !! ,

ankurs
Posts: 1054
Joined: Mar 10, 2009 2:34 am

#3 Postby ankurs » Sep 19, 2009 11:57 am

its a weekend , dont expect fast replies

hire a system administrator or a get a managed server, if its a mission critical application

megacc
Posts: 4
Joined: Sep 18, 2009 4:14 pm

#4 Postby megacc » Sep 20, 2009 11:57 pm

i don't buy their product to hire someone else to support and troubleshoot their product, either provide us with a good support or REFUND , fair & square

ankurs
Posts: 1054
Joined: Mar 10, 2009 2:34 am

#5 Postby ankurs » Sep 21, 2009 4:44 am

megacc wrote:i don't buy their product to hire someone else to support and troubleshoot their product, either provide us with a good support or REFUND , fair & square


the error your getting is a installation issue , ask for a installation service or pay up for the support

fyi , thy r supporting a script not your installation/servers

admin
Site Admin
Posts: 1801
Joined: Mar 22, 2006 12:32 pm

#6 Postby admin » Sep 21, 2009 5:16 am

Hello,

instead of screaming on forum, send email to [email protected] with ftp connection info - we will take a look what's the problem.

If you want us to install it for you, send mysql connection info as well (mysql hostname, database name, login and password).

Thanks

megacc
Posts: 4
Joined: Sep 18, 2009 4:14 pm

#7 Postby megacc » Sep 21, 2009 7:11 am

admin wrote:Hello,

instead of screaming on forum, send email to [email protected] with ftp connection info - we will take a look what's the problem.

If you want us to install it for you, send mysql connection info as well (mysql hostname, database name, login and password).

Thanks


Hi ,
I think it's one of my rights to request some help in your product forum am i right?, since the readme text file is very short with no detailed troubleshooting steps.

anyway thanks for your genuine support


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