XFileSharing Pro - Open Source Support Software Recommendation

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afdah
Posts: 147
Joined: Jan 27, 2012 2:23 pm

Open Source Support Software Recommendation

#1 Postby afdah » Sep 11, 2012 12:12 am

Anyone can recommend me an open source support software?
An example is osticket but I need something with knowledge base as well. Anyone knows what support software is sibsoft using?

etemelkuran
Posts: 5
Joined: Aug 30, 2012 12:36 pm

#2 Postby etemelkuran » Sep 11, 2012 3:31 am

Hesk www.hesk.com

tip:
you can search with keyword open source help desk.

bhanuprasad1981
Posts: 129
Joined: Apr 30, 2009 10:31 am

#3 Postby bhanuprasad1981 » Sep 11, 2012 5:12 am

i am using trellis desk

afdah
Posts: 147
Joined: Jan 27, 2012 2:23 pm

#4 Postby afdah » Sep 11, 2012 6:38 pm

thanks for the recommendations. both trellis and hesk looks promising...


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