CommuniMail - Import not working

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George
Posts: 3
Joined: May 07, 2007 4:11 pm

Import not working

#1 Postby George » May 07, 2007 4:20 pm

I am attempting to import new contacts from a csv file, and it does not work.

If I cut and paste the email addresses that works.

So I then Export that, and cut and paste the names into that csv file, and still no go.

I am running on a MAC osx 10.4.8 and Firefox 2.0.

ANY IDEAS?

Thanks
George
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admin
Site Admin
Posts: 1843
Joined: Mar 22, 2006 12:32 pm

Re: Import not working

#2 Postby admin » May 08, 2007 4:39 am

George wrote:I am attempting to import new contacts from a csv file, and it does not work.

If I cut and paste the email addresses that works.

So I then Export that, and cut and paste the names into that csv file, and still no go.

I am running on a MAC osx 10.4.8 and Firefox 2.0.

ANY IDEAS?

Thanks
George
Hello,

could you please email us your csv which is not working. I guess, something wrong with file format.

Thanks
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walle
Posts: 16
Joined: Apr 12, 2007 9:14 pm

headers

#3 Postby walle » May 08, 2007 12:37 pm

George,

If you have already done this step, sorry for the basic tip, but it's easy to miss the easy stuff sometimes..

Do you have a header with the same field names in the same import order? - It should match up with the signup form order..
EMAIL EMAIL2 PREFIX NAME COMPANYTITLE ADDRESSADDRESS2 CITY STATE COUNTRY ZIP FAX ADD_INFO1 ADD_INFO2
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George
Posts: 3
Joined: May 07, 2007 4:11 pm

Test Data

#4 Postby George » May 08, 2007 4:25 pm

Yes I can Send a sample.
What Email address?
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admin
Site Admin
Posts: 1843
Joined: Mar 22, 2006 12:32 pm

Re: Test Data

#5 Postby admin » May 10, 2007 6:25 am

George wrote:Yes I can Send a sample.
What Email address?
info (at) sibsoft (dot) net
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George
Posts: 3
Joined: May 07, 2007 4:11 pm

Info Sent Yesterday.

#6 Postby George » May 12, 2007 12:53 am

Have you had a chance to look at the csv file I emailed yesterday?

Thanks
George
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