XFileSharing Pro - Error happening when creating download links

[mubin]

Error happened when generating Download Link.
Please try again or Contact administrator.
(500 Can't connect to alpha.sharpfile.com:80 (connect: Connection timed out) )

Any idea on what I should do?

[ankurs]

Error happened when generating Download Link.
Please try again or Contact administrator.
(500 Can't connect to alpha.sharpfile.com:80 (connect: Connection timed out) )

Any idea on what I should do?

there is a connection issue between ur servers

[hostlife]

your server "alpha.sharpfile.com"

is

down
or apache on this server is down
or apache is under heavy load.

Go with nginx