Problems fs.cgi: ERROR

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kenjin
Posts: 4
Joined: May 28, 2010 3:31 am

Problems fs.cgi: ERROR

#1 Postby kenjin » Jun 14, 2010 2:49 pm

I don't know why this has started but we had complaints from our uploaders that they couldn't upload any files.

after further investigation, when we tried to set one of our servers to read only or even off we get the following errors:


Code: Select all

File Server tests:
api.cgi: OK
temp dir exist: OK
temp dir mkdir: OK
temp dir rmdir: OK
tmp dir exist: OK
tmp dir mkdir: OK
tmp dir rmdir: OK
upload dir exist: OK
upload dir mkdir: OK
upload dir rmdir: OK
htdocs dir exist: OK
htdocs dir mkdir: OK
htdocs dir symlink: OK
htdocs dir symlink del: OK
htdocs dir rmdir: OK
config read: OK
config write: OK
fs.cgi: ERROR
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.10 (Unix) mod_ssl/2.2.10 OpenSSL/0.9.8i DAV/2 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at www.XXX.com Port 80
upload.cgi: OK
htdocs URL accessibility: OK


We have tried the obvious like changing permissions and ensuring server fs_key is correct

urgent help needed!

Thanks

kenjin
Posts: 4
Joined: May 28, 2010 3:31 am

#2 Postby kenjin » Jun 15, 2010 12:41 am

Nobody can help??

admin
Site Admin
Posts: 1784
Joined: Mar 22, 2006 12:32 pm

#3 Postby admin » Jun 15, 2010 8:17 am

Check your web server error log for specific error text.

phpcoder
Posts: 1
Joined: Jun 16, 2010 4:02 pm

#4 Postby phpcoder » Jun 16, 2010 4:04 pm

I have the same problem
I tried investigating access logs but fond nothing

could any one help as I paid for that script and need quick help

admin
Site Admin
Posts: 1784
Joined: Mar 22, 2006 12:32 pm

#5 Postby admin » Jun 17, 2010 8:12 am

That should be in error log, not access log.
What is your domain name?

Not Yet !!
Posts: 3
Joined: Jun 19, 2010 4:56 pm

#6 Postby Not Yet !! » Jun 19, 2010 5:04 pm

Hi

I have same problem, please check error log:

Code: Select all

--
[Sat Jun 19 19:55:36 2010] [error] [client ***********] Can't run with Perl compiler backend at Modules/WSD/Filter.pm line 27.
[Sat Jun 19 19:55:36 2010] [error] [client ***********] Compilation failed in require at Modules/Session.pm line 1.
[Sat Jun 19 19:55:36 2010] [error] [client ***********] BEGIN failed--compilation aborted at Modules/Session.pm line 1.
[Sat Jun 19 19:55:36 2010] [error] [client ***********] Compilation failed in require at fs.cgi line 7.
[Sat Jun 19 19:55:36 2010] [error] [client *************] BEGIN failed--compilation aborted at fs.cgi line 7.
[Sat Jun 19 19:55:36 2010] [error] [client **************] Premature end of script headers: fs.cgi
[Sat Jun 19 19:55:36 2010] [error] [client **************] File does not exist: /home/username/public_html/500.shtml
--


Thanks,

Not Yet !!
Posts: 3
Joined: Jun 19, 2010 4:56 pm

#7 Postby Not Yet !! » Jun 21, 2010 7:56 am

No one here!
I sent support email but no response!

there is some info could help:
my server is having updated the perl to 5.8.8

do you think, is this main problem?

Hope the support help me on this, because we paid for this script.

Thanks,

admin
Site Admin
Posts: 1784
Joined: Mar 22, 2006 12:32 pm

#8 Postby admin » Jun 21, 2010 8:17 am

Not Yet !! wrote:No one here!
I sent support email but no response!


We already replied on your email.

Not Yet !!
Posts: 3
Joined: Jun 19, 2010 4:56 pm

#9 Postby Not Yet !! » Jun 21, 2010 8:24 am

Hi,

Dear admin...

I'm facing my email form when I got that error and no email comes from you at all.

please resent again if you do not mind.

Thank you,

PBI
Posts: 25
Joined: Mar 15, 2010 10:32 pm

#10 Postby PBI » Jun 21, 2010 3:46 pm

Yea i have the same trobel we need find a sulotion for this Yesterday my user cant upload and im not sure to fix the trobel

PBI
Posts: 25
Joined: Mar 15, 2010 10:32 pm

#11 Postby PBI » Jun 22, 2010 11:45 am

Hey Staff. We have trobel whit this admin need the supert becors i have all night
look in to this and i have no idear about this i can not find any solution need the suport icant upload destop or remote and all otter working just fin

the error

uploading bar and speed working ok and it look like it upload ok but by gernarate the download link is were the error wil kom

PBI
Posts: 25
Joined: Mar 15, 2010 10:32 pm

#12 Postby PBI » Jun 23, 2010 4:21 pm

Heya all in this tropic have eny of you fix the trobel whit upload if rember to let us know my site now down for 5 days not upload can be don

PBI
Posts: 25
Joined: Mar 15, 2010 10:32 pm

#13 Postby PBI » Jun 26, 2010 9:39 pm

Hmm this site suck no ass reply or just try thing of a sulotion for the trobel my site have run very fin and one day my site just get the error i have don nothing on server and no opdate ect

Anturaju93
Posts: 91
Joined: May 13, 2010 6:46 pm
Location: Romania

#14 Postby Anturaju93 » Jun 27, 2010 9:36 am

Make sure that fs.cgi permisions are set to 755


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