XFileSharing Pro - Recurring/Subcription Problem help please.

Posts: 25
Joined: Jun 16, 2012 9:51 am

Recurring/Subcription Problem help please.

#1 Postby prouser21 » Oct 20, 2012 10:51 am

We have successfully integrated avangate as payment method.

First purchase users are ok. they receive their premium access.

But users that has automatic renewal is not getting their Premium access

I checked the ipn logs this is what i got.

OK EPAYMENT = 7****037029Premium 30 days for 7.00 EUR142***1020114703142012***0084702
Transaction not found: ''

i edited some numbers for security. I also noticed in the IPN log that it does not have user ID. Remember this is a automatic renewal the user already has successful first purchase but the automatic renewal is not working. i got paid already but the user did not get his premium access. i edited his account manually to give him premium.

I need fix to this since i cannot edit accounts everytime for those recurring subscription.

Posts: 147
Joined: Jan 27, 2012 2:23 pm

#2 Postby afdah » Oct 20, 2012 12:48 pm

contact support or whoever do your avangate payment module.

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