Sending stalled

CommuniMail related questions

Moderator: admin

Message
Author
joelozito
Posts: 15
Joined: Oct 01, 2007 8:56 pm

Sending stalled

#1 Postby joelozito » Oct 22, 2007 12:10 pm

Hi,

I sent out my first email to 7 users. On the reports page it says "Processing" and that it sent 3 out of 7. But I sent it 12 hours ago! Any idea why it's only sending 3?

Thanks,
Joe

admin
Site Admin
Posts: 1785
Joined: Mar 22, 2006 12:32 pm

Re: Sending stalled

#2 Postby admin » Oct 22, 2007 12:14 pm

joelozito wrote:Hi,

I sent out my first email to 7 users. On the reports page it says "Processing" and that it sent 3 out of 7. But I sent it 12 hours ago! Any idea why it's only sending 3?

Thanks,
Joe


What sending method are you using? Web or cron?
Do you see something in logs? If it's possible, please email FTP connection info, we will take a look.

Thanks

joelozito
Posts: 15
Joined: Oct 01, 2007 8:56 pm

#3 Postby joelozito » Oct 22, 2007 12:22 pm

Thanks for the quick reply. I'm using the Web-based daemon button on the Send page.

Where should I email the connection info to?

Thanks!
Joe

admin
Site Admin
Posts: 1785
Joined: Mar 22, 2006 12:32 pm

#4 Postby admin » Oct 22, 2007 12:24 pm

joelozito wrote:Thanks for the quick reply. I'm using the Web-based daemon button on the Send page.

Where should I email the connection info to?

Thanks!
Joe


support at sibsoft dot net

joelozito
Posts: 15
Joined: Oct 01, 2007 8:56 pm

#5 Postby joelozito » Oct 22, 2007 12:35 pm

Thanks! I emailed the info.
-joe

joelozito
Posts: 15
Joined: Oct 01, 2007 8:56 pm

#6 Postby joelozito » Oct 22, 2007 1:28 pm

FYI, I tried re-sending this morning and it only went to 1 user out of 10.

Any help would be greatly appreciated.
Thanks,
Joe


Return to “CommuniMail”

Who is online

Users browsing this forum: No registered users and 0 guests