Softwar error message

CommuniMail related questions

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rogersjr
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Joined: Jun 19, 2006 3:11 am
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Softwar error message

#1 Postby rogersjr » Dec 24, 2010 12:22 am

Having worked well for a few years now I suddenly received the following error message. Can anyone suggest what has gone wrong?

Software error:
Global symbol "%CFG" requires explicit package name at libs/CMAIL/User.pm line 156.
Global symbol "%CFG" requires explicit package name at libs/CMAIL/User.pm line 205.
Compilation failed in require at sendadmin.cgi line 10.
BEGIN failed--compilation aborted at sendadmin.cgi line 10.

rogersjr
Posts: 39
Joined: Jun 19, 2006 3:11 am
Location: Australia
Contact:

#2 Postby rogersjr » Jan 16, 2011 12:04 am

I have not been able to use communimail since 24 December. I have contacted support twice but have not received a reply. Is communimail still supported?

admin
Site Admin
Posts: 1785
Joined: Mar 22, 2006 12:32 pm

#3 Postby admin » Jan 20, 2011 7:39 am

Check that cmail.pm is in /cgi-bin/

rogersjr
Posts: 39
Joined: Jun 19, 2006 3:11 am
Location: Australia
Contact:

#4 Postby rogersjr » Jan 20, 2011 8:55 am

Thanks for the reply. cmail.pm is in cgi-bin

admin
Site Admin
Posts: 1785
Joined: Mar 22, 2006 12:32 pm

#5 Postby admin » Jan 20, 2011 10:36 am

What about its contents? This error means that it's wasnt loaded properly or maybe there's some typo? Did you edited it manually?

rogersjr
Posts: 39
Joined: Jun 19, 2006 3:11 am
Location: Australia
Contact:

#6 Postby rogersjr » Jan 20, 2011 11:03 am

I haven't changed anything for months and certainly would not be brave enough to edit cmail.pm

I can email you the file if you like.

admin
Site Admin
Posts: 1785
Joined: Mar 22, 2006 12:32 pm

#7 Postby admin » Jan 20, 2011 2:25 pm

That's better to provide us FTP/SSH access, we will check.

rogersjr
Posts: 39
Joined: Jun 19, 2006 3:11 am
Location: Australia
Contact:

#8 Postby rogersjr » Jan 20, 2011 9:24 pm

Thank-you. I have sent the login details via the contact form.


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