Software Error

CommuniMail related questions

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juanrosado
Posts: 1
Joined: Aug 09, 2007 12:40 am

Software Error

#1 Postby juanrosado » Aug 09, 2007 12:41 am

Today I received the following message:

Software error:

Can't call method "prepare" on an undefined value at /hsphere/local/home/promostu/jrpromostudio.com/cgi-bin/communimail/clibs/SQL/CMAIL/User.pm line 29.

How can i fix this?

admin
Site Admin
Posts: 1791
Joined: Mar 22, 2006 12:32 pm

Re: Software Error

#2 Postby admin » Aug 09, 2007 9:25 am

juanrosado wrote:Today I received the following message:

Software error:

Can't call method "prepare" on an undefined value at /hsphere/local/home/promostu/jrpromostudio.com/cgi-bin/communimail/clibs/SQL/CMAIL/User.pm line 29.

How can i fix this?


Hello,

here are few questions:

1. What did you do in order to get this error?
2. Who installed your communimail?
3. Are you able to repeat this error?
4. If possible, provide FTP access to your installation.

Please email answers to [email protected]

Thanks


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