CommuniMail - Software Error

[juanrosado]

Today I received the following message:

Software error:

Can't call method "prepare" on an undefined value at /hsphere/local/home/promostu/jrpromostudio.com/cgi-bin/communimail/clibs/SQL/CMAIL/User.pm line 29.

How can i fix this?

[admin]

Today I received the following message:

Software error:

Can't call method "prepare" on an undefined value at /hsphere/local/home/promostu/jrpromostudio.com/cgi-bin/communimail/clibs/SQL/CMAIL/User.pm line 29.

How can i fix this?

Hello,

here are few questions:

1. What did you do in order to get this error?
2. Who installed your communimail?
3. Are you able to repeat this error?
4. If possible, provide FTP access to your installation.

Please email answers to [email protected]

Thanks