CommuniMail - Template Form Save AFter Create But Not After Edit

[RickSanson]

My Templates will save wafter they are created but not after edit.

The pages returns a new pages saying:

Software error:
DB Error: Can't add Template --

For help, please send mail to the webmaster ([email protected]), giving this error message and the time and date of the error.

Why is this??

[donb01]

First guess is that the user that you are running the mail software as (usually the username of the webserver) doesn't have the appropriate rights to edit records in the database. They may have create and add rights, but not edit rights. I'd start there.

[admin]

My Templates will save wafter they are created but not after edit.

Why is this??

Looks like there're problem with your installation. Maybe database. Maybe someone changed something in code?

Thanks

[RickSanson]

Looks like there're problem with your installation. Maybe database. Maybe someone changed something in code?

Could you elaborate?


Here's another...

Software error:
Can't open confirmation template

For help, please send mail to the webmaster ([email protected]), giving this error message and the time and date of the error.

It looks like a templates problem....

[admin]

Here's another...

Software error:
Can't open confirmation template

For help, please send mail to the webmaster ([email protected]), giving this error message and the time and date of the error.

It looks like a templates problem....

You still didn't replied on my questions.
Who installed? Did you made any changes in templates or code?
If you changed something - then we advice to reinstall everything from original zip.

[RickSanson]

I now have a fresh install (that I installed) and get the same error...

Everything is fresh!

?????????????????

[admin]

I now have a fresh install (that I installed) and get the same error...

Everything is fresh!

?????????????????

Looks like something wrong with database or installation. Email us your ftp connection info (and communimail login info) and we will take a look.

Thanks