XFileSharing Pro - Users reporting file not found?

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glumbo
Posts: 211
Joined: Mar 11, 2011 6:26 am
Location: US

Users reporting file not found?

#1 Postby glumbo » Oct 05, 2011 3:43 am

One of my users is saying that his download links say file not found or wrong ip. When I visit these links myself I see the expected download page. Why does this happen?

ankurs
Posts: 1054
Joined: Mar 10, 2009 2:34 am

#2 Postby ankurs » Oct 05, 2011 5:33 am

file not found = they are unable to connect to your file server

wrong ip = they are on isp which uses dynamic ip , there is no real fix for this except to allow all ips instead of restricting it to 111.222.xxx.xxx or whatever

admin
Site Admin
Posts: 1800
Joined: Mar 22, 2006 12:32 pm

#3 Postby admin » Oct 05, 2011 6:16 am

If you both trying to use the same link and see different results - then probably one of you is having connection or DNS problems.


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