XFileSharing Pro - Video Mod Issue

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destruct
Posts: 17
Joined: Mar 10, 2012 6:59 am

Video Mod Issue

#1 Postby destruct » Mar 11, 2012 2:37 am

Hello,

I have the video mod/ads on video player.. and I have some questions/need help.

1) thumbnail isn't being taken neither is video info.. (I have mplayer)
2) videos aren't converting (cgi-bin/enc.pl gives a 500 error when accessed directly..) permissions are set according to install file and all plugins are installed on the server.

3) Where do I go to edit the video ad? I couldn't seem to find that in the files.

Thanks in advanced for your help.

Rihan
Posts: 25
Joined: Mar 08, 2012 4:27 am

#2 Postby Rihan » Mar 11, 2012 3:38 am

i have installed mplayer and thumbnail movie info working fine.

for video ads edit: video_embbed.html you will find it in you template folder.

destruct
Posts: 17
Joined: Mar 10, 2012 6:59 am

#3 Postby destruct » Mar 11, 2012 4:13 am

Rihan wrote:i have installed mplayer and thumbnail movie info working fine.

for video ads edit: video_embbed.html you will find it in you template folder.


Thanks for the reply.. I did end up seeing how to edit ads. But still not sure what is going on with thumbnail as like I said it's already installed and even tried to re-install it to make sure but still not working :/

Error log is still empty.

destruct
Posts: 17
Joined: Mar 10, 2012 6:59 am

#4 Postby destruct » Mar 12, 2012 1:47 am

would really like a reply from admin..

I've emailed you guys 3 times now.. twice via direct email and once through your contact form and no reply...

ankurs
Posts: 1054
Joined: Mar 10, 2009 2:34 am

#5 Postby ankurs » Mar 12, 2012 9:30 am

try reinstall mplayer and see if that helps

enc.pl , check file permissions

Dulci
Posts: 112
Joined: Jun 10, 2010 6:45 am

#6 Postby Dulci » Mar 13, 2012 12:16 pm

support is pretty bad right now. after the new year. you schould check the permission

destruct
Posts: 17
Joined: Mar 10, 2012 6:59 am

#7 Postby destruct » Mar 13, 2012 4:52 pm

I put the site on a new server and reinstalled everything and I got it to work..

But my next issue is that the video needs to load 100% before it will start playing.. anyway to fix that?

admin
Site Admin
Posts: 1808
Joined: Mar 22, 2006 12:32 pm

#8 Postby admin » Mar 13, 2012 5:21 pm

destruct wrote:would really like a reply from admin..

I've emailed you guys 3 times now.. twice via direct email and once through your contact form and no reply...


We never received any message from [email protected] through email or contact form. Contact form messages can't go into spam.

As for your problem:
What kind of file are you trying to play? Provide sample link.

destruct
Posts: 17
Joined: Mar 10, 2012 6:59 am

#9 Postby destruct » Mar 13, 2012 5:46 pm

Definitely sent one through your contact form.

Anyways, trying to play the MP4 that is converted - http://filepancake.com/1zoizhey2f6x/05.avi.mp4

but the video must load 100% which is really annoying and upon research MP4Box is placing the keyframe at the end instead of the beginning so I need to fix that.

Also, the site sometimes gets stuck on "generating links" and then no file is uploaded.. any reason for this?

Edit: I sent you another email as well as added the contact listed to MSN/AIM please reply. Thanks.

ankurs
Posts: 1054
Joined: Mar 10, 2009 2:34 am

#10 Postby ankurs » Mar 14, 2012 7:28 am

do you have mp4 box installed ?

destruct
Posts: 17
Joined: Mar 10, 2012 6:59 am

#11 Postby destruct » Mar 14, 2012 7:52 am

Yes,

Even got it professionally installed just now and it's not converting still. But admin finally replied to my email to them.. and I replied back with my details so hopefully within the next 8-10 hours they will have it working.

If not I'm open to more suggestions as I've exhausted everything.

venture89
Posts: 95
Joined: Aug 30, 2011 12:11 am

#12 Postby venture89 » Jun 27, 2012 5:55 am

Have the same issues as the original poster. The video thumbnail is not working even after installing mplayer via yum

Also, when MP4 encoding is enabled the video only load after 100% download of the file in jwplayer. If I select the flv file format this load issue is fixed but due to quality issues I would like to use MP4

Please share your solution with us.
Thank you in advance for any help

venture89
Posts: 95
Joined: Aug 30, 2011 12:11 am

#13 Postby venture89 » Jun 27, 2012 6:33 pm

mplayer install seems to have fix the thumbnail issue.


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