General Discussion & News - Xupload Pro Purchase

News, pre-sale questions and general discussion

Moderator: admin

Message
Author
G3mInI
Posts: 5
Joined: Oct 17, 2008 6:18 pm

Xupload Pro Purchase

#1 Postby G3mInI » Oct 17, 2008 6:20 pm

I purchased Xupload Pro over 16 hours ago and still no link sent to me.

I also just sent you a copy of my 2checkout sales receipt through your support contact form.

Any idea's on how much longer I need to wait in order to receive this script?

G3mInI
Posts: 5
Joined: Oct 17, 2008 6:18 pm

#2 Postby G3mInI » Oct 18, 2008 12:12 am

Going on hour 22 now.

I really don't see the point in this.

For now, horrible service. Will wait to see when I finally get my link.

Smart people when writing scripts, not so smart doing business.

Very unhappy.

G3mInI
Posts: 5
Joined: Oct 17, 2008 6:18 pm

#3 Postby G3mInI » Oct 18, 2008 8:33 am

...30 hours and still counting.

No reply from support. No reply in forum.

:(

User avatar
PilgrimX182
Posts: 2182
Joined: Mar 22, 2006 1:39 pm
Location: UFO Lab
Contact:

#4 Postby PilgrimX182 » Oct 18, 2008 8:38 pm

We're not in our office during holidays.

Probably your transaction was marked as suspicious and is On Hold status. We will review your payment details on Monday and email you zip archive with the script, don't worry.

G3mInI
Posts: 5
Joined: Oct 17, 2008 6:18 pm

#5 Postby G3mInI » Oct 18, 2008 9:15 pm

What holiday is it that has been going on since Thursday?

User avatar
PilgrimX182
Posts: 2182
Joined: Mar 22, 2006 1:39 pm
Location: UFO Lab
Contact:

#6 Postby PilgrimX182 » Oct 20, 2008 12:44 pm

Sent u zip archive, sorry for delay.

G3mInI
Posts: 5
Joined: Oct 17, 2008 6:18 pm

#7 Postby G3mInI » Oct 20, 2008 4:21 pm

Thank you, and sorry for being irritable. I was just anxious to integrate this script with my current project.

esmemcg
Posts: 2
Joined: Oct 23, 2008 8:43 am

I haven't received my download link either

#8 Postby esmemcg » Oct 23, 2008 8:46 am

I have now been waiting over 60 hours for my download link and have heard nothing. When you buy software online these days you expect a much quicker response than that.

I have emailed your support 3 times and again had no response. You state on ordering that the link will be sent in 3 - 12 hours which makes it even more frustrating. If you are away you should notify people on the website.

I need this software for a client's website and the job is now being held up. Please let me know what is going on.

User avatar
PilgrimX182
Posts: 2182
Joined: Mar 22, 2006 1:39 pm
Location: UFO Lab
Contact:

#9 Postby PilgrimX182 » Oct 24, 2008 5:35 am

According to our logs your payment was approved on 2008-10-20 15:00:09 and zip was sent to your email attached.
Will re-send it from my own email if u haven't got it due to some reasons.

esmemcg
Posts: 2
Joined: Oct 23, 2008 8:43 am

Email link

#10 Postby esmemcg » Oct 28, 2008 1:49 pm

Thanks for your reply. Please could you resend the link/file as I didn't receive anything.

Many thanks

User avatar
PilgrimX182
Posts: 2182
Joined: Mar 22, 2006 1:39 pm
Location: UFO Lab
Contact:

#11 Postby PilgrimX182 » Oct 29, 2008 7:13 am

Just resent.


Return to “General Discussion & News”

Who is online

Users browsing this forum: No registered users and 0 guests