I purchased 18 hours ago, where is my download link????

Pre-sale and general question to SibSoft

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Pat
Posts: 1
Joined: Dec 22, 2008 9:16 pm

I purchased 18 hours ago, where is my download link????

#1 Postby Pat » Dec 22, 2008 9:20 pm

Apparently based on some posts in this forum I am not the only one with this problem!

I purchased the pro version via PayPal last night and still haven't received a download link! I have a project deadline that I need this software for and I consider this lack of service to be inexcusable.

I have sent several e-mails and have received no responses! If I don't get my software in the next 12 hours I am taking my money back via PayPal!

Pat

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PilgrimX182
Posts: 2181
Joined: Mar 22, 2006 1:39 pm
Location: UFO Lab
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#2 Postby PilgrimX182 » Dec 23, 2008 7:22 am

Archive with your product was sent on 2008-12-22 01:00:13 according to our logs.
If you haven't got it - check your spam folder.
I have just re-sent your product to make sure. If you still haven't got it, email or PM me - I will send it from my personal email.

olesjas
Posts: 14
Joined: Dec 28, 2009 5:29 pm

#3 Postby olesjas » Dec 28, 2009 5:31 pm

Same here, i purchased 5 days ago and still no email. i also sent a message via contact form, but no response.

see my profile email for billing email.
regards


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