XUpload - internal error 500 after PLESK migration

Mark Sutton
Posts: 2
Joined: Nov 01, 2007 3:34 pm

internal error 500 after PLESK migration

#1 Postby Mark Sutton » Nov 01, 2007 3:42 pm

I'm running Xupload pro, which has been working happily for a year

Just migrated the system using PLESK to a new server using automatic migration tool, which should preserve all permissions, ownerships etc (have checked and it does seem to have done this properly).

BUT - the upload status script window (i.e. the bar) now gives an internal server error.

- The files upload fine, the script redirects fine to the correct page
- All cgi files are 755, as is cgi-bin (and all other permissions as they need to be, and as they were on previous fully functional server)
- Have double checked it's not the windows line-break problem.
- All absolute paths are correct
- PERL versions and PHP versions are the same on both servers

Any ideas as to what the problem might be?

Thanks in advance...

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Posts: 2186
Joined: Mar 22, 2006 1:39 pm

#2 Postby PilgrimX182 » Nov 06, 2007 6:40 am

Really strange that upload.cgi works fine and upload_status.cgi not. Check out Apache error log. Try to run upload_status.cgi from command line if available.
If permissions and linebreaks are actually correct I can't imagine why it fails now. Provide me with FTP access if you won't be able to locate the problem.

Mark Sutton
Posts: 2
Joined: Nov 01, 2007 3:34 pm

#3 Postby Mark Sutton » Nov 06, 2007 10:41 am

Sorry, finally managed to cure it - my fault! The URL to the upload script in the javascript was wrong. Was pointing to a test version that existed on the old but not the new server.

Thanks for response and support anyway - and for a very usable product!