MP4 Conversion Mod Issues

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speakerbox
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Joined: Aug 20, 2010 4:39 am

MP4 Conversion Mod Issues

#1 Postby speakerbox » Apr 07, 2011 7:53 am

Hello ladies and gentlemen,

I am having a problem with the mp4 conversion mod. We have installed everything correctly and double checked our configuration but we continue to have problems playing the mp4 video's once they've been converted.

Right now video's are being converted from various formats to mp4. When visiting the download page we press the play button and the video begins downloading/buffering in the JW player. The problem is that the video shows that it is downloading in the player but never starts playing and continuously buffers. Even if you allow the video to fully buffer (so it's 100 percent downloaded) the video still doesn't play.

I'm wondering if anyone can recommend a fix for this problem.

Thanks you!

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