XUpload - Upload Status works in Firefox, but not in Explorer 7

[Wings_Of_Fire]

I purchased Xupload pro 3.0, and it perfectly uploads any files I throw at it, but the upload status information stops working after a few seconds in Internet Explorer 7. It still completes the upload, but I won't be able to see the progress bar moving, and none of the other data like upload time left and upload speed are updated, they just freeze, and the graphics showing the upload speed just levels out.

Strangely enough, when I use Firefox as my browser, the upload status info updates just fine.

I bought Xupload pro 3.0, because I needed it for one of my clients who needs it to work properly in Internet Explorer.

Does anyone experience the same problem? Is this a bug, or is there a solution available to fix this?

Thanks for any insight in this matter.

[PilgrimX182]

That's cause IE7 caches ajax requests.
Here goes quick hack: in Templates/xstatus.js find

Code: Select all

if (window.XMLHttpRequest)

and add this line above:

Code: Select all

url = url+'&rnd='+Math.random();

[azvisual]

This problem persists in IE7. Using latest Xupload Pro 3 with above hack. Problem remains. At this point I have no success from IE7 users and obviously I have clients screaming bloody murder.

Anything else we can try to get this to work with IE7?

Thanks

[Wings_Of_Fire]

PilgrimX182, the hack you suggested worked perfectly for me.

Thanks a million!!

[azvisual]

I ask again, is there anything else I can do to get IE7 to work. The problem persists even with this hack. Every other browser works perfectly.

To Wings of Fire, how big of files are you uploading? This hack made things better, but it still stops on anything over 5 megs.

Thank for any suggestions. I'm dead in the water.

[Wings_Of_Fire]

Azvisual,
I'm uploading huge files, up to 500 MB a piece with IE7, without a glitch.

I run IE7 on Windows Vista Ultimate, but I tested IE7 on Windows XP too and it worked fine.

Mabye you could post some more specific info such as what OS and other software you are running and what your computer configuration is.

The hack suggested by Pilgrim had solved the problems I had. I'm wondering what could be the reason it's not working on your end. Sorry I couldn't be of any help.

[azvisual]

Thanks for getting me the info about the file size. I'm convinced it a cluster server issue. I'm changing to the 1and1.com host Pilgrim recommends, this weekend. Hopefully that will solve my issues.

Thanks again.

[azvisual]

I just wanted to follow up that it was indeed the host I was using and once I moved to a solid host (did not go with 1and1.com) IE7 worked. I only tested it through VMWare on my Mac and it was extremely jerky and about half the speed of any other browser, but it worked. Monday I'll test on a PC and see how that goes. Whew, I'm really glad this worked out. Got a bit tense for awhile in my shoes.

[Wings_Of_Fire]

Thanks for letting us know, Azvisual. I'm glad it all worked out well for you.

[provisia]

I see that the hack is already embedded in the xstatus.js file which I just installed (March 1 2008). Thank you for keeping your software up to date.

[azvisual]

And I just wanted to check back in, now that I've tested it on an actual PC.

All's well that "hopefully" ends well. Working perfectly.