XFileSharing Pro - Problem encoding restart server

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topi21
Posts: 12
Joined: Apr 20, 2023 8:25 am

Problem encoding restart server

#1 Postby topi21 » Apr 23, 2023 9:56 am

Hello,

My server restarts when it encodes a highly compressed mkv video.
because I can't make a manual selection of each file to convert
I can't find the error logs.

Can someone help me?

topi21
Posts: 12
Joined: Apr 20, 2023 8:25 am

Re: Problem encoding restart server

#2 Postby topi21 » Apr 23, 2023 10:03 am

I want to clarify that I have an ultra powerful server.
The problem is in my opinion "the CGI script" which restarts the server, I've been looking for 1 week but I can't find it :(

topi21
Posts: 12
Joined: Apr 20, 2023 8:25 am

Re: Problem encoding restart server

#3 Postby topi21 » Apr 23, 2023 10:47 am

I don't have any video encoding going on, yet the server still restarted.

I am LOST :shock: :cry:

verzing
Posts: 174
Joined: Mar 02, 2011 7:00 pm

Re: Problem encoding restart server

#4 Postby verzing » Apr 23, 2023 4:17 pm

Did you contact support? What did they said?

topi21
Posts: 12
Joined: Apr 20, 2023 8:25 am

Re: Problem encoding restart server

#5 Postby topi21 » Apr 23, 2023 6:46 pm

Support didn't find anything suspicious.

in my opinion it is a hardware problem

I asked to check the power socket in server,

topi21
Posts: 12
Joined: Apr 20, 2023 8:25 am

Re: Problem encoding restart server

#6 Postby topi21 » Apr 23, 2023 7:21 pm

my server sends me this:
"We have replaced the power supply as well as wire on this server.
The PDU Port association is correct, no mistake there."

And 10 seconds later the server reboots lol

I'm going crazy, I really care about this project, it's killing me

verzing
Posts: 174
Joined: Mar 02, 2011 7:00 pm

Re: Problem encoding restart server

#7 Postby verzing » Apr 24, 2023 6:28 am

Maybe RAM error.

topi21
Posts: 12
Joined: Apr 20, 2023 8:25 am

Re: Problem encoding restart server

#8 Postby topi21 » Apr 25, 2023 2:10 pm

you are very strong thank you very much.

The problem was the RAM, the server does not reboot anymore :)

I now find myself with a new server and I don't want to make any more changes.

I will reflect.

thanks again